District Governments of Kutai Kartanegara will become the first in Indonesia to implement public service “e-government” systems. Data Central Office of Information and Communication Technology district government Kukar, targeting the implementation of the system is effective no later than mid-year. Information technology-based public service is based on Kepmendagri Number 24 Year 2006 on Guidelines for Implementation of One Stop Service (P3TSP). According to the Head Office of G Fachrannas Hifsi Pusdatinkom Kukar, “e-government” system that was developed in Kukar is the application of information technology to meet the needs of the community will be transparency in government public services. Technologically-based system of public service information has been initiated by Regent Kukar Syaukani HR, long before Kepmendagri No. 24 of 2006 published. Even its implementation has started dirintiswujudkan began in 2002 with a spending budget of approximately USD 100 billion more.
Since then the development of network devices that the system has continued to do until now been completed. There are 20 towers were built. In every district (18 districts) in Kukar, built a tower, plus two towers in Bukit Soeharto and Ritan. Tower Development in Bukit Soeharto, done to strengthen access to information from the coastal area Kukar. While the tower in Ritan to help network installed in Tabang, because most end of the network in the district Kukar can not be connected directly to a central network in the capital district, Tenggarong. Also in each sub-district offices and local government agencies also built the server, the frequency of each will soon be regulated. Development of public services e-government system is an attempt Pemkab Kukar accelerate work processes and institutions through the automation of administrative modernization in the field offices and services online. It is important to meet the needs of the community will be the transparency of government services online. Implementation of e-government system is also intended as a media teleconference between districts, camera monitoring, data access services, and Internet networks. Also serves as the local network of each office of government agencies. In order to implement e-government, it Pemkab Kukar also will create a website that contains complete and accurate information about Kukar, both interactive and passive. So expect to serve the information needs of the user community with quick and precise. In addition, with e-government, the public can also express an opinion on the government. In the framework of this interactive communication will be no e-mail address that will regularly read and reply so that the public could submit proposals, reprimand, or other matters concerning local government services. It is believed this system will improve efficiency and effectiveness of public services district government of Kukar.
There are some things that become obstacles or challenges in implementing E-Government in Indonesia.
1. Shared culture does not exist. Culture sharing (Sharring) information and facilitate business in Indonesia have not penetrated. There is even a proverb which says: "When can compounded why easier?". Many actors who use the opportunity difficult to get this information.
2. Document has not been prevalent culture. One major difficulty we face is the lack of customs document (anything). Whereas the ability of this document becomes part of ISO 9000 and also become part of standard software engineering.
3. Scarcity of skilled human resources. Information technology is a new field. The government generally seldom have reliable human resources in information technology. Reliable human resources is usually there in the business environment / industry. Lack of human resources has become one of inhibiting the implementation of e-government. Unfortunately lack of government capacity is often exploited by unscrupulous business by selling false solutions and expensive.
4. Inadequate infrastructure and expensive. Indonesia's telecommunication infrastructure is still not evenly distributed. In various regions in Indonesia are still not available phone lines, or even electricity. Even if all existing facilities, the price is still relatively expensive. The government also has not set up funding (budget) for this purpose.
5. Places are limited access. In line with the above points, where information access is still limited in number. In some places abroad, governments and communities work together to create an affordable access point, for example in public libraries (public library). In Indonesia, this can be done at post offices, government offices, and other public places.
Constraints on actually not only faced by the Indonesian government (or government) only.
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